High-End Crystal Chandelier Modern Style Chandelier Crystal Round Chandelier For Dining Room, Kitchen, Bedroom And Living Room

Shipping Policy

We currently only ship to the United Kingdom.

1. Delivery Locations We currently ship to all United Kingdom.

2. Order Processing Time Orders placed on our online website are typically processed within 1-3 business days. Once your order has been processed, it will be shipped according to the shipping method you selected during checkout.

3. Shipping Times We offer standard shipping on all orders, which typically takes 5-7 business days for delivery.

* Total delivery time = order processing time + shipping time (usually within 6-10 working days)

4. Shipping Cost We offer free standard shipping on all orders to the United Kingdom.

Returns Policy

1. Returns are accepted within 30 days of the purchase date.

If you receive defective, incorrect, or incomplete items, please contact us at info@merlinlamps.com.You can return the defective product and request a full refund or replacement, and we will pay for the shipping costs. Your return will be processed within 3 business days after receiving your request, and you will have the following options after confirmation of the claim:

(1) Refund to your payment method.

(2) Send a replacement product to you.

If you change your mind within 30 days of receiving your order, we will gladly accept your return, and you will be responsible for the return shipping cost. Please note that the item to be returned must be identical to the item received and must be in its original packaging.

2. Items must be returned in their original packaging, with all accessories and documentation.

3. The item must be in new, unused condition.

4. Refunds will be issued to the original payment method within 10 business days of receiving the returned item.